Fera Application Privacy Policy

ZEROTAG PTY LTD (ACN 663455169)

Effective date: 28 April 2026

This Privacy Policy sets out how ZEROTAG PTY LTD (“we”, “us”, “our”) collects, uses, holds and

discloses personal information in connection with the Fera Genesis mobile application (the

“Application”). We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy

Principles (APPs).

“Personal information” has the meaning given in the Privacy Act 1988 (Cth).

1. Collection of personal information

We may collect personal information that you provide to us directly or that is generated through

your use of the Application.

Types of personal information we may collect include:

• Account information: name, email address, phone number, authentication provider (Apple/Google)
• Profile information: display name, avatar, organisation membership and roles.
• Information from identity providers: if you sign in using Google or Apple, we may receive information made available by that provider, such as name or email address.
• Authentication information: information needed to sign you in and keep you signed in, including account session information.
• User‑generated content: links, profiles, documents, images, files.
• Browser Handoff and Web Session Restoration: authentication requests, browser-based session technologies like cookies, session data, and deep links
• Device and technical information: device model, operating system, IP address, app version, browser details used during web handoff, and diagnostic logs.
• Feedback: responses to forms, surveys, and support requests
• Purchase/entitlement information: subscription status or entitlements, where
• applicable. Payment card details are processed by Apple/Google and are not stored by us.

We do not collect GPS or precise location data nor use in-app advertising identifiers for third-party advertising.

Additionally, we may also collect any other information you provide while interacting with

us.

2. How we collect personal information

We collect personal information when you:

• create or use an account;
• interact with features of the Application;
• triggering a web access restore
• contact us for support or feedback; or
• authenticate via third‑party identity providers.

We may receive personal information from third parties (e.g., Apple/Google) and will handle it in

accordance with this Policy.

3. Use of personal information

We use personal information to:

• provide, operate and maintain the Application;
• authenticate users and manage household access;
• improve features and user experience;
• provide support and respond to enquiries;
• measure commercial, user experience, and social impact; and
• comply with legal obligations.

4. Disclosure of personal information

We may disclose personal information to:

• employees, contractors, service providers and professional advisers as reasonably
• necessary to provide the Application;
• third‑party providers for authentication or infrastructure;
• law enforcement or regulatory authorities where required by law; and
• any purchaser or successor in the event of a corporate transaction.

5. Overseas disclosure

At present, we do not store or process personal information outside Australia. In the future, we

may use service providers located overseas (for example, cloud hosting or analytics services). If

we do, we will take reasonable steps to ensure overseas recipients handle personal information in

accordance with applicable Australian privacy laws.

6. Third-Party Services and Service Providers

We may use third-party service providers to help operate Fera Genesis and ZeroTag services, including for:

• authentication
• cloud hosting and infrastructure
• email-based sign-in delivery
• web content display and browser handoff

These providers may process personal information on our behalf only to the extent reasonably necessary to provide those services.

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss,

unauthorised access, modification or disclosure. However, no method of transmission or storage

is completely secure, and you acknowledge that transmission of information is at your own risk.

8. Access and correction

You may request access to personal information we hold about you and request corrections

where it is inaccurate, out of date, incomplete, irrelevant or misleading. Requests can be made

to joseph@zerotag.au. We may refuse access in circumstances permitted by law.

9. Retention

We retain personal information for as long as your account remains active and for up to seven (7)

years following your last activity, unless a longer period is required or permitted by law.

10. Complaints

If you believe we have breached the Privacy Act or this Policy, you may lodge a complaint by contacting joseph@zerotag.au. We will respond within a reasonable time.

11. Changes to this Policy

We may amend this Policy from time to time. Changes take effect when posted in the Application

or on our website.